Privacy Policy

Your privacy is important to us. This policy explains how Shantou Moon Tech Co., Ltd collects, uses, and protects your personal information.

Last updated: January 2024

Privacy Statement

Information We Collect

We collect information you provide directly to us, such as when you:

  • Contact us for product inquiries or technical support
  • Request quotes or product demonstrations
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys or feedback programs
  • Visit our facilities or attend trade shows

This information may include:

Personal Information

  • • Name and job title
  • • Email address
  • • Phone number
  • • Company information

Business Information

  • • Production requirements
  • • Technical specifications
  • • Purchase history
  • • Service records

How We Use Your Information

We use the information we collect to:

Provide product information and technical specifications
Process and respond to inquiries and quote requests
Deliver after-sales support and maintenance services
Improve our products and services
Send relevant industry updates and product announcements
Comply with legal and regulatory requirements
Protect against fraud and unauthorized access
Maintain business relationships and records

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

1

Service Providers

With trusted partners who assist in logistics, installation, and technical support services.

2

Legal Requirements

When required by law, regulation, or legal process.

3

Business Protection

To protect our rights, property, or safety, or that of our customers or others.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Secure Storage

Encrypted data storage and secure servers

Access Control

Limited access on need-to-know basis

Regular Updates

Continuous security monitoring and updates

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

Request access to or correction of your personal information

Opt-out

Unsubscribe from marketing communications at any time

Data Portability

Request a copy of your data in a portable format

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Privacy Officer
Mr. Frank
Email
cxmy8888@gmail.com
Phone / WhatsApp
+86-138 2962 0692
Address
Rm 301, the East of T2 Liantai AHO Center, No.16 of Zhucheng Road, Longhu, Shantou, China

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing notice during your next interaction with us

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.